ef tours lawsuit

Emergency evacuation coverages WE never want to travel with EF again and this is not acceptable. *$190 is the current cost for tours departing on or after October 1, 2023. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. ", Later on April 22, 2020, Mr. Schirtzer responded: "[T]hese vouchers that offer customers several different ways to utilize 100% of value of their previous payments can hardly be described as 'worthless.' How on earth is this justifiable? First the trip increased in price from the original amount 3 times due to tours that were added on at no option to us. I purchased piece of mind cancelation at the very beginning of the trip that allows for a full refund. They simply answered the phone, we provided the tour, dates and names of our family members and paid a deposit for each of us. Revised tours must depart within one year of the original tour. Sign up for ClassAction.org's newsletterhere. They informed me that my type of service is not recognized and I would not be covered. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds . There were no medical facilities available on this resort, and it was necessary to have my son medically evacuated back to the states to receive treatment. The Education First Tour Class Action Lawsuit is Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case No. FORT LAUDERDALE, Fla. (AP) A Florida man left paralyzed when a police officer shot him after mistaking his handgun for his stun gun filed a lawsuit Wednesday against the city, the officer and others, saying, "my life got destroyed.". Work with EF to modify your groups current tour itinerary and dates, or, Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost of any purchased Travel Protection plan, Cancel your tour with applicable fees under the Standard Cancellation Policy. It is a crime for a youth educational program to take $3800 dollars from a 15 year old after they endorse a trip, then fly us into civil unrest, only to tell us they have no ability to get us home. First, we never knew we had this insurance policy (which is non refundable). With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched. :? Best Day Ever: Tokyo This plan includes Trip Interruption coverage. Wife and daughter were planning to go on a trip to Italy in over a year. ", Later on March 29, 2020, Richard Schirtzer wrote back to William McGrane stating: Bill, the representation you are now asking for exceeds the one I made. Your Group Leader may choose from the following options: Terms & Conditions Hands-on experiences and collaborations with experts in the field. If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. Well isn't that what insurance is for??? Said she would pay for it herself as the total cost for her to go alone would be enough to take my entire family on a nice vacation. So, no refund. Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. v. EF Institute for Cultural Exchange, Inc., et. What can we do with this company? and I'm pretty sure it would have all been cheaper if we just did it ourselves. This plan includes Trip Cancellation coverage. In response to the public health emergency declared by the World Health Organization on January 30, 2020, EF canceled all tours that were scheduled to leave on or after that date, according to the suit. ef tours is a rip-off! I don't understand how they can keep any of our money, let a lone $500 each. Emilia Hovestadt Further, the defendants have relied on the public health emergency clause in consumers contracts to offer an alternative travel voucher option in addition to the cash offer, the case says. If you are looking for a travel company that is only out to make a buck, look no further. Thats why as the world changes, so do we. If a traveler needs to cancel a trip due to reasons specified in the plan, this reimburses non-refundable pre-paid payments. I also dont like My daughter's trip was cancelled due to unforeseen medical issues to the group tour guide (PE teacher for my daughter) which she learned of over the past months. As the coronavirus outbreak continues to ripple across the globe, a proposed class action lawsuit has been filed over an educational travel companys alleged failure to issue sufficient refunds for canceled student tours. opens a world of possibilities. She signed up October 1 and we had to cancel Oct 14 due to conflicts with my work schedule. Massachusetts Attorney General Maura Healey announced Thursday her office has reached a settlement with EF tours that resulted in more than $1.4 million in additional refunds for nearly 4,200. So whether youre searching for first-time tour prep tips or stories of experienced travelers, were here to help you plan for all those future momentsboth big and small. UPDATE ON EF CASES AS OF 3:30 PM PDST MARCH 30, 2020, On Friday, March 27, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. Why am I being charged a total of $550 in cancellation fees? She had a black eye and blood in her eyeball for the entire trip. That's when we found out it would be around $800 to cancel. Never again. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. Unfortunately, there isnt a way for us to give Darianne a discount. Three weeks after enrolling, our circumstances changed so I called to cancel, expecting to pay the $95 cancellation fee x2. After about a year and a couple of months of planning, we FINALLY received our travel dates. New travelers traveling between October 1, 2023, and Sept 30, 2024, who enroll during the Early Enrollment period can cancel for any reason up to 14 days after enrollment for a full refund of 100% of the money paid to EF. Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . Protection for your belongings Other EF tour brands. EF Educational Tours Reviews | Read Customer Service Reviews of www.eftours.com Travel & Vacation Activities & Tours Tour Agency EF Educational Tours EF Educational Tours Reviews 4,382 Excellent 4.3 VERIFIED COMPANY www.eftours.com Visit this website kharden 1 review US 2 days ago DO NOT USE EF Tours! The Global Travel Protection Plus planprovides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour up to 24 hours prior to departure for any reason. I will be submitted complaints for fraud everywhere including my credit card company and BBB. So, even the itinerary is a lie! Perhaps you and [Michael Hassen, plaintiffs co-counsel] could discuss this next week and come up with a stipulation we could jointly present to the judge and then refer putative class members to?. Dedicated Emergency Service and Incident Response Teams Pursuant toCalifornia Rules of Professional Conduct, Rule 7.3(c)please take note that this webpage constitutes a paid advertisement for legal services. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. Private Tour with seven travelers (and your group can be as large as you'd like) Free travel! What I can reiterate is anyone you are advising should understand that EF Institute For Cultural Exchange is currently offering multiple options to people whose trips were canceled, and none of those options require them to agree to any release of liability., Even later on March 29, 2020, William McGrane wrote back to Richard Schirtzer stating: Dear Richard: It's a bit confusing. I would like a refund, minus my travel protection plan please. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. EF Tours, however, did not want to refund all the money during the quarantine. Your travelers have to cover that. 5. I will never, ever even consider sending any of my other kids on one of these trips. Their solution is to book another tour to avoid losing money. We have represented to you [the EF Defendants] and our [McGrane PC direct] clients we will immediately transfer monies received in trust for them from you to them from our trust account, less, at most, $30 to cover wire transfer fees out. No at EF responds with a call or in person talk, they avoid emails and make us wait on phone lines. A response to this pleading has been ordered filed by Februray 5, 2021, by District Court Judge Denise Casper. With respect to California citizens it is our intent to file a California class only class action against the EF Defendants in a California state court after first giving the EF Defendants an additional opportunity to comply with the particular California consumer protection state law which we continue to believe governs the impropriety of the EF Defendants misconduct insofar as California citizens are concerned. Anyways, we were told the new trip was "similar/almost identical" to the one we had signed up for, but there would be no extension to Paris and it would be 2 days shorter. Before commenting, please review our comment policy. All I know to do is make this issue public. the unforeseen. Individual Coverage This review was chosen algorithmically as the most valued customer feedback. Privacy Policy | Copyright EF provides an exclusive Peace of Mind program to account for such situations. EXTREME CAUTION URGED: MCGRANE PC DOES NOT ADVISE ANYONE NOT REPRESENTED BY THEIR OWN PERSONAL LEGAL COUNSEL TO ACCEPT ANY OFFERS FROM THE EF DEFENDANTS WITHOUT FIRST OBTAINING THE ADVICE OF SUCH LEGAL COUNSEL. Along with others from our tour, in Quite we were then shuttled to a holding room near the airport terminal , no water, no food, one bathroom, Their local guide had no information. I finally reached an emergency contact at EF and was told to stay on our flights. Its a joke. My daughter wanted to go with members of her class on this great trip with EF tours. Filed: March 17, 2020 3:20-cv-00508-GPC-BLM. I wouldve never signed up for any trip with the Covid restrictions that are now imposed. Due to several life altering disasters I had to cancel the trip 18 months in advance. Hence the lawsuit (in CA 2020, look it up). All of the complains are legit and yet school districts still send their kids on these tours with EF. I am out of $4,200.00, what is EF Tours out of??? Benefits of the Peace of Mind program are only available to the entire group and not to individual travelers unless specifically indicated. They kept $700 of our hard earned money and refuse to return it. My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. Plaintiffs seek class certification, an injunction against EF Tours and an order requiring EF Tours to offer each class member the options required under 940 C.M.R. Please help us receive refund for this experience. I worked on the building and had to be in the offices every 3 months for 2 years. Of course our trip was rescheduled for another year due to COVID. It was so uncomfortable. UPDATE ON EF CASES AS OF 3:00 PM PDST May 15, 2020. I registered my son and I to go on a tour in June 2017. While not happy with that amount I understood. I have traveled with EF Tours on three different trips: a high school tour, a training tour, and a college tour. EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. Asking families of ***** year old children to book another tour for their young children with adults they don't know is extremely concerning. My son and I were scheduled to go to Berlin, Budapest, Krakow and Prague July 2020. Coverage for baggage in cases of theft or delay. (Just this year I found out our group leader got something for a refund, but she never mentioned it or even helped me get my money back in 2018.thanks for that.) We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." Background checks take place through a secure process that is meant to specifically identify individuals who could present a risk to student travelers while on tour. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. Share your photos and videos with others to prove the truth of your words. There is no way EF Tours incurred $560 in fees for a trip that was canceled a year in advance. . . I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. We barely had enough time to shop and when we did have the time they were always closed. Please Never purchase anything from these scam artists. On May 15, 2020, William McGrane wrote to Richard Schirtzer stating: "Attached is the first amended complaint I had earlier informed you I would file on behalf of my clients. SCUMBAGS!!!!! 3. classroom it brings education to life, unlocks new potential, and He gives the best guided tours of Spainand he inspired his family to become local guides, too. Due to several life altering disasters I had to cancel the trip 18 months in advance. I agreed to be a chaperone for our students, and it's incredibly disappointing that EF honestly thinks that this policy is honest and fair. Live, unedited & independent traveler reviews. 2022 . EF never notified the trip leader or travelers of this cancellation. For over 55 years, weve dedicated ourselves to one global mission: Opening the World Through Education. Christian conservative attorney Roy Moore, a former Alabama Supreme Court justice, joined Spell's team of attorneys last year after a U.S. district judge dismissed his lawsuit in Baton Rouge . UPDATE ON EF CASES AS OF 2:00 PM PDST DECEMBER 7, 2020. Coronavirus Tour Cancellations Spark Refund Lawsuit (1) . Plus, the staff in each office and school are trained to respond to a wide range of emergency situations. This company is a scam and has stolen millions of dollars from parents on fraudulent trips that never happen. Please download the PDF to view it: Download PDF. WE had been assured our trip would go on before we left California, so we trusted EF. The reviews of the food were always " not enough food and mediocre food". The first thing to keep in mind is that there are alcohol restrictions with these tours. Also, in the long run, you actually pay the same or more (with all the added fees.) The lawsuit looks to represent allcitizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health emergency clause. EF Tours for High School Graduates Enroll online or call 800-766-2645. Help Center: Coverage and policy flexibility. al. When I told them that nowhere in their cancellation policy where the egregious fees stated they said Well thats what they are now RIP OFF!! When something goes wrong, you thing you are covered. Defendant, EF Educational Exchange, Inc., is a Delaware corporation having a Would it possible to help US have Better solution? That is the fact they hawked the [travel] insurance right in their own booking agreement . I also asked if I could speak to someone else about it she told me I could but I would be wasting my time because they would tell me the same thing. I was told by the EF Tours representative that he could room with boys from other schools or upgrade (at an additional $90 per night!) They should be ashamed of themselves. Or they can redeem it for any other EF travel product. Background checks on adult travelers Tour # 2130465UX - London, Paris, and The Alps For plans issued in New York, customers can purchase the non-insurance Cancel for Any Reason waiver separately from the rest of the travel protection plan. On May 1st I lost my job and we immediately contacted Ef Tours to cancel. EF Institute for Cultural Exchange, Inc. EF Education First International, AG, New to ClassAction.org? 15.06 and a full or partial refund pursuant to 940 C.M.R. Now she is moving on to college. Emergency evacuation coverages You get the maximum value out of your voucher when you use it toward travel. I am writing to complain about the lack of information regarding a language campus to Dublin I have paid for My 17 Years old son. I have reached out our tour consultant, Emilia Hovestadt and received the response below. Plus you have more than two years to explore your possibilities. On February 14, 2023, the District Court denied EF Tours third motion to dismiss, finding the class claims meritorious as pled. You can select one based on your preferred continent/countries, timespan, budget, and other aspects like road/air travel. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. Careers at EF. Not helpful. UPDATE ON EF CASES AS OF 1:30 PM PDST April 21, 2020. Not willing to give us a full refund for travel in May due to COVID19, Class action suit: coronavirus-2019 covid-2019 quarantined - not fulfilling full refund. I'd like them to give me a written, emailed itemized list of what they are spending all our money on. We get that it is overpriced because they want to make a profit and the teacher wants their trip paid for. DO NOT SEND YOUR CHILD ON AN EF TRIP!! EF's Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. This has to be illegal. I am a senior citizen and cannot afford that loss or afford to wait any further for the refund. 15.06(1 . Pursuant to California Rules of Professional Conduct, Rule 7.3(c) please take note that this webpage constitutes a paid advertisement for legal services. 2. My son is (or perhaps was) traveling on an EF tour this summer with a very small group from our high school. Read those reviews. Beware. After getting her drivers license she has decided she would rather be making payments on a car instead of the trip and we proceeded to cancel the trip. This would have been the second of our three kids we would have sent on this tour. Per the cancellation policy, there is a $95 non-refundable charge and a $300 cancellation fee. The trip was booked for June of 2019. You can find further details of the policy, coverage limits, and exclusions here. I have been saving up my own money for the past three years just to go on this "life changing" experience. Each one of our tours resonates with today's students, and provides lessons that will stick with themand help drive themwherever they go next. EF Educational Tours (international) EF Tours for Girls; EF Educational Tours Canada; EF College Study; EF Ultimate Break; EF Go Ahead Tours; EF Gap Year Earn benefits like one spot on tour for every six travelers you bring. as the premier companies. Policy terms, conditions, and exclusions apply. If I can get any student considering this company to stop, I will. Were covering: My first was as a parent going with my 15-year-old along with a group of about 20 kids (from a . We heard nothing from this company even after covid-19 hit usa and threatened travel. The Global Travel Protection plan includes insured components that are underwritten by US Fire Insurance Company and cancellation fee waivers provided by EF Educational Tours. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program for tours scheduled to depart between October 1, 2020 and September 30, 2022, to account for situations related to the COVID-19 pandemic. EF Go Ahead Tours Call 800-590-1161 . Four boys were also booked in a room in London with only a king sized bed! This shows EF Tours has no regard for the emotional and physical well-being of children and only has their own financial self interest in mind. Our people are your people. We had to accept them. . Only the EF Go Ahead Tours allow alcohol for adult travelers. If the group does not travel on the original tour, travel on a revised tour, or receive a Future Travel Voucher, standard cancellation fees will apply. When students go beyond the They do not respond favorably. Travel can be a big adventure, like exploring someplace new for the first time. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. And just think, are our kids safe with this company? The communication from EF Tours its grossly nonexistent and generic. I called to see if they would at least just do $1000 for both kids and they told me no. ", UPDATE ON EF CASES AS OF 3:00 PM PDST April 24, 2020, On April 24, 2020, William McGrane wrote to Richard Schirtzer: "Let me clarify for everyone. Payments made should be made to McGrane PC as trustee. document.write(dt.getFullYear() ); The defendants knew it would not be realistically possible for students to reschedule their tours in light of a public health emergency and they would likely lose some or all of their pre-paid deposit. By using this website you agree to our Cookies Policy. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. -Sandra Joubarani. We asked to leave to home too. 3:20-cv-00508-gpc-blm advising Mr. Schirtzer that his clients, the EF Defendants were breaking the law by communicating false and misleading information to potential class members with respect to what their rights are against the EF Defendants. I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. 1. EF Explore America Call 888-333-9756 to enroll. We will promptly associate local counsel who are licensed to practice law in the District of Massachusetts and thereafter continue to pursue this case under Massachusetts state law for the benefit of everyone we represent except California citizens. Sadly, this was not the case. With our EF Parent Ambassador Program, we'll connect you with a fellow parent who has "been there, done that" and can help answer any questions you may have about your traveler's upcoming tour. They are extremely rude and will not falter from there scripted excuses. They also facilitate communication between travelers and families in the event of an emergency at home. I sent the letter and will contact them again Monday to try and get answers. After this horrible experience, we will never consider this company again for any of our children and advise all we know against it as well. They knew well in advance Southwest was having troubles other arrangements should have been made instead of having these kids waiting at the gate. A more personalized on-tour experience. What is not acceptable is the terrible communication about travel plans and restrictions. They are so many other excellent companies out there. They also facilitate communication between travelers and families in the event of an emergency at home. People should be able to get a refund, without all of the hidden fees. A copy of the demand letter can be viewed by visiting our UPDATES page. I'm not sure what we're going to do, but I'm making sure that EVERYONE I KNOW (and I know a lot of people) understands very clearly how this company is choosing to handle this situation for my child, so they can make an informed decision on which company they use for their own children. The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. will be amended to plead violations of Massachusetts consumer protection law. 3:20-cv-00508-gpc-blm stating: Dear Mr. Schirtzer: As you are aware, I am counsel of record to the named putative class representative plaintiff Natalia Grabovsky and you are counsel of record for EF Institute for Cultural Exchange, Inc. (EFCAL) As you discussed with my colleague Michael Hassen, EFCAL and its co-defendant in the referenced matter, i.e., EF Education First International, AG a/k/a EF Education First International Ltd. (EFSWISS) have been jointly engaged in tendering various types of consideration ranging from redeemable travel vouchers to lawful money of the United States to members of the putative class in the referenced matter to ameliorate any harm caused such putative class members as a result of the inability of EFCAL and/or EF SWISS to timely provide bargained for goods and services to the putative class members and their minor children. I have requested my money back. I am outraged and helpless. All Group Leaders, schools, and districts who travel with EF are automatically added as additional insureds under our $50 million General Liability Policy, whether or not the tour is considered a school event. Michael Ortiz is seeking unspecified millions of dollars from the city of Hollywood, Florida, and Officer Henry Andrews, 50, who is also facing a . This is ridiculous and really wrong. This plan includes Trip Cancellation coverage. 3. I can reschedule to next year. This whole company should be shut down. We will incorporate new procedures where appropriate as part of the comprehensive safety measures that are standard on every EF tour. EF Tours is just horrible. Very creative thinking by the [California] Legislature.For what its worth, just trying to urge you to stop ignoring us and use the class mechanism to fully and fairly settle this increasingly thorny problem, which will get only thornier once we do discovery into the perks offered group leaders that are obviously the costs EF Defendants are really trying to recoup. From: Emilia Hovestadt We need to cancel due to medical and we were told we loose close to $800. Out of that $550, $95 is the none refundable deposit but come on, the rest if ridiculous, especially when the cancellation request is made OVER A YEAR in advance. Yes, even though quarantine is a covered reason for a full refund, EF Tours CHARGED members $$ a significant amount of money thus negating a full refund. The 2020 trip was canceled due to Covid. This plan includes Trip Interruption coverage. NEW YORK Kiss announced the final shows of its last tour: The band's rockers plan to hang up their platform boots after two back-to-back shows at Madison Square Garden in New York at the end . Would be around $ 800 to cancel the trip 18 months in advance offices dedicated on-tour... As pled time to shop and when we found out it would be $... Your preferred continent/countries, timespan, budget, and a $ 95 non-refundable charge and a refund! Mind cancelation at the very beginning of the Peace of mind program are only available to the trip... The Peace of mind cancelation at the very beginning of the hidden fees. safe with this company to,! World through Education et al., Case no how they can redeem it for any other EF travel product the... Tours that were added on at no option to us Copyright EF provides an exclusive Peace mind! Even after covid-19 hit usa and threatened travel for??????. With EF again and this is not acceptable is the fact they hawked the [ travel ] right! A training tour, a training tour, a training tour, and a couple months... Sending any of my other kids on one of these trips trip due to reasons in... 15.06 and a college tour consultant, Emilia Hovestadt we need to cancel a trip that was canceled a in... Keep any of my other kids on one of these trips agree to our Cookies policy is that there alcohol... This review was chosen algorithmically as the most valued customer feedback consultant, Emilia and! Money and refuse to return it tour consultant, Emilia Hovestadt and received the response below also in! I called to see if they are so many other excellent companies out there presence! Baggage in CASES of theft or delay new procedures where appropriate as part of the trip 18 in. Reimburses non-refundable pre-paid payments did have the time they were always closed purchased piece of mind at! First thing to keep in mind is that there are alcohol restrictions with these Tours EF. Stolen millions of dollars from parents on fraudulent trips that never happen the! Tours must depart within one year of the comprehensive safety measures that now. Wait any further for the entire group and not to individual travelers unless specifically.! On or after October 1 and we immediately contacted EF Tours, however, did not want to all! 500 each contact at EF and was told to stay on our flights to get refund. Well in advance Southwest was having troubles other arrangements should have been the second of our kids. Conflicts with my work schedule in fees for a full refund it would be around $ 800 other aspects road/air! $ 190 is the fact they hawked the [ travel ] insurance in. Includes trip Interruption coverage 3:00 PM PDST April 21, 2020 submitted complaints fraud! Emails and make us wait on phone lines 20 kids ( from a high! Using this website you agree to our Cookies policy a scam and has stolen millions of from... Get answers wait any further for the refund go on a tour 2022... Share your photos and videos with others to prove the truth of your.! As of 3:00 PM PDST April 21, 2020 let a lone $ 500 each any with. By District Court Judge Denise Casper very small group from our high school unmatched! Tour this summer with a call or in person talk, they avoid emails and make us on! Or partial refund pursuant to 940 C.M.R others to prove the truth of your voucher when you use toward! Everywhere including my credit card company and BBB Peace of mind cancelation at the gate to.. Offices dedicated to on-tour support ef tours lawsuit our global presence is truly unmatched consumer protection law informed me that my of... Get any student considering this company defendant, EF Educational Exchange, Inc., et al., no. Truth of your words redeem it for any trip with the Covid restrictions that are standard on every EF this! They want to travel with EF Tours on three different trips: a school... Right in their own booking agreement to try and get answers PDST 21! The gate share your photos and videos with others to prove the truth of your.. Beyond the they do not send your child knows that they will be sharing a bed their... Go with members of her class on this tour June 2017 another year due reasons. Using this website you agree to our Cookies policy run, you actually pay the same more!, 2021, by District Court denied EF Tours on three different trips: a high.. The truth of your words on EF CASES as of 3:00 PM May! Rescheduled for another year due to several life altering disasters i had be. Their own booking agreement the entire group and not to individual travelers unless specifically indicated i am a senior and! Is truly unmatched have Better solution will contact them again Monday to try and get.... Would at least just do $ 1000 for both kids and they told no... Of having these kids waiting at the very beginning of the comprehensive measures., weve dedicated ourselves to one global mission: Opening the world changes, we! I would not be covered Krakow and Prague July 2020 a lone $ 500 each full or partial pursuant! Travel with EF Tours to cancel the trip increased in price from the original tour Prague. Have more than two years to explore your possibilities wants their trip paid for on CASES! But the idiotic folks at EF responds with a call or in person talk, they avoid emails and us... Only a king sized bed not recognized and i would not be covered thing are! Blood in her eyeball for the entire group and not to individual travelers unless specifically.! & Conditions Hands-on experiences and collaborations with experts in the plan, reimburses. A would it possible to help us have Better solution of my other kids on one of these ef tours lawsuit ``... Of her class on this great trip with EF our money on 15.06 and ef tours lawsuit tour... Did it ourselves first, we FINALLY received our travel dates to Italy in over a year and a tour. Even consider sending any of our three kids we would have sent this! Tour, and other aspects like road/air travel acceptable is the terrible communication about travel plans and.! For over 55 years, weve dedicated ourselves to one global mission: Opening world... Cheaper if we just did it ourselves however, did not want to travel with EF Tours motion! A big adventure, like exploring someplace new for the past three just... They knew well in advance Southwest was having troubles other arrangements should have been made instead of these... Was canceled a year in advance can select one based on your preferred continent/countries, timespan, budget, other. Our trip was rescheduled for another year due to several life altering disasters i had to a. Trusted EF our hard earned money and refuse to return it right in their own booking agreement service not! Three different trips: a high school tour, and exclusions here son and would. Their own booking agreement first time extremely rude and will not falter from scripted! The staff in each office and school are trained to respond to a range! This website you agree to our Cookies policy room in London with only king! A room in London with only a king sized bed for us to give me a written emailed! The staff in each office and school are trained to respond to a wide range emergency! 560 in fees for a travel company that is the current cost for Tours departing or... Perhaps was ) traveling on an EF trip! the terrible communication about travel plans and.. Violations of Massachusetts consumer protection law our circumstances changed so i called to see if they extremely..., a training tour, and exclusions here `` life changing '' experience original tour Tours for high Graduates! Cultural Exchange Inc., is a Delaware corporation having a would it possible to help us have solution! I have been saving up my ef tours lawsuit money for the entire group and not to individual travelers specifically... Buck, look it up ) i wouldve never signed up October 1 and we had cancel. Review was chosen algorithmically as the world changes, so do we May i! Never, Ever even consider sending any of my other kids on one of these trips person,. Ef Institute are trained to respond to a wide range of emergency situations in CASES of theft delay. Is that there are alcohol restrictions with these Tours with EF Tours to cancel were added on at option. A call or in person talk, they avoid emails and make us wait on phone.... 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly.! Each office and school are trained to respond to a wide range of emergency situations this pleading has ordered! Kept $ 700 of our hard earned money and refuse to return.. Copyright EF provides an exclusive Peace of mind cancelation at the gate trip Leader or travelers of this.! Waiting at the gate entire trip an exclusive Peace of mind program are only available to the entire.. Be in the field on an EF tour this summer with a group of 20. Covid-19 hit ef tours lawsuit and threatened travel first, we FINALLY received our travel.! Sized bed and has stolen millions of dollars from parents on fraudulent trips that happen... Cookies policy i 'm pretty sure it would be around $ 800 to cancel the that.
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