We keep your money in our escrow account for 14 days after delivery of your watch. Ok, so after last nights contact I'm awaiting the seller taking some up to date pictures when the shop re-opens tomorrow. Make sure you write the complete, correct address legibly on the package or shipping document. So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? The Watch Collection lets you manage and track all of your watches online. Need to get this done ASAP. In the interest of security, dealers on our marketplace must follow a strict set of rules. It says they are a Rolex AD? Which estimated values are available in the Watch Collection? Excellent experience. The dealer may only sell original goods from trusted sources. Send the watch back fully insured and in its original packaging. *For details, please inquire via phone or email. We do not buy, appraise, or inspect any items. Its all about reducing the risk suggest a telephone call (which I did) as well as multiple emails, all answered very quickly which gave me the added confidence. We require copies of the following documents, which you may either upload or send to us via email, fax, or mail: Register now for your free 30-day trial and start exploring all Chrono24 has to offer: Chrono24 offers various packages to meet our dealer's diverse needs. However, you should discuss and confirm the shipping information with the seller directly beforehand. Reliable, trustworthy, no BS. Ship the watch back to the dealer. Listings are usually activated within 1 to 3 business days. Basically you bankwire chrono24 and from there they send the funds to the seller. Chrono24 is a scam, paid thousands for a vintage Breitling, watch was never received. This is where Chrono24 makes its money. What should I know about purchasing from private sellers? We will document and confirm your wish to return your order and guide you through the next steps. Chrono24 suggested to give me 50% of the value of the watch and to offer a 50% refund to the buyer. The information you provide to Chrono24 is encrypted (SSL) and transmitted via a secure Internet connection (HTTPS). More than 20.000 watches (more than 660 per day) are sold on a monthly basis on Chrono24 so many have been before you. The whole process of purchasing a watch was simple and delivery was quick. I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. You may add an unlimited number of watches. Coming over as a serious bidder with smooth communications will benefit the negotiating. You can find more exact information on the individual listing page. You can view the delivery service information in the shipping confirmation. There are also other marketplaces or online watch sellers which have a large assortment of watches, but Chrono24 is (by far) the biggest with the largest number of offerings. We retain the commission fee directly during the payout of the sales price. The Trusted Seller seal is further evidence of a dealer's trustworthiness. Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? We will document and confirm your wish to return your order and guide you through the next steps. The watch was exactly as described and I was not disappointed. which phrase signals a contrast between ideals about marriage 304-539-8172; one level homes in clemmons, nc casadeglo3@gmail.com It is not possible to link your accounts at a later stage. Thanks to the Chrono24 Escrow Service, your payment is fully covered. During this time, you may only offer your item on Chrono24. I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Furthermore, we require all dealers to follow our strict dealer guidelines. 2. Warranty conditions for purchases covered by Buyer Protection are in accordance with the law. Please note that account activation only takes place once we have checked your entries and other documents. Which delivery service will deliver my order? Ok, there's been some good advice on the other thread about buying from Europe and as luck would have it there's a suitably lovely watch turned up in Italy that I like the look of. We'll send you an email as soon as the item has been shipped. Bank Transfer - HSBC and ICBC(Asia) Credit Card: Master, Visa, AMEX, Union pay (3% surcharge) . However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 are eligible to receive a Trusted Seller seal. Dealers and manufacturers often voluntarily offer warranties that cover the cost of repairing or replacing a damaged timepiece. Trusted Checkout is the former name of Chrono24 Buyer Protection. Call ( *For details, please inquire via phone or email. We do not tax you directly, nor do we pay taxes on your behalf. Gassing Station | Watches | Top of Page | What's New | My Stuff, 1998 to 2023 Pistonheads Holdco Limited, All Rights Reserved, PistonHeads is a registered trademark of CarGurus Ireland Limited, Pistonheads Holdco Limited, c/o Legalinx Limited, 3rd Floor, 207 Regent St, London W1B 3HH, United Kingdom. As soon as you purchase a watch on Chrono24, it is automatically added to your Watch Collection, allowing you to track its value over time. In order to make an appointment please contact us by mail or phone in advance. Add up to 10 images of the watch taken from different angles. You find what you are looking for, order it, and it gets delivered. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. Your listing will remain online for 3 months. Do they appear on the Rolex site (I assume their site lists global ADs). Contact the seller and ask for more pictures of the watch. 3. 1. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Please include the order number in your message. Dealers are strongly encouraged to respond to customer emails within 5 business days. How do I remove the link between my Chrono24 account and my Apple ID/Google Account? You can find further details in our, We use your personal information exclusively to process your purchase request or order. So helpful advise on my purchase process. The bank had to temporarily allow a funds transfer. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. You can find your PIN in your myChrono24 user area under "Profile.". Our promise: Every new and used watch on Chrono24 is authentic. Can I sell items on Chrono24 without a taxpayer ID number? Your user account isn't active yet. Apple then generates a unique, random email (e.g., 12312455915123@appleid.com). We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. Interested in this too since the watch I want only seems to be for sale in Europe. Negotiate a price through the usual bantering. Ship the watch back to the dealer Send the watch back fully insured and in its original packaging. That being said, there may be little to no data available on rare watches. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Contact our support team. Our multilingual support team is always available to assist you. and may only list original timepieces. If you decide to buy the watch directly from the dealer, please take note of the dealer's terms and conditions. Something you definitely want to prevent. The surcharge is effective immediately. You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. When asked if you already have an account, select "Yes, I already have a Chrono24 account." If nothing else I can always ring the shop tomorrow and ask for this person. Your listing will remain online for 3 months. Yes, you can link as many Apple IDs/Google Accounts as you like with your Chrono24 account. Edited by LaurasOtherHalf on Monday 2nd March 16:24. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, payments made via the Escrow Service using an American Express credit card incur additional fees since this payment method is so expensive. Can I change my payment method for the listing fee retroactively? Is your watch defective, malfunction, not as the seller described or does not meet your expectation? Your taxpayer ID number can be found in various documents, depending on your country of residence. How can I pay for an order using an escrow service? Deleted, inactive, and sold listings are automatically removed from your Notepad. When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. The dealer was exceptionally responsive to all of my questions and very helpful. We founded Relleb to provide buyers peace of mind when buying a luxury watch online. Watch enthusiasts from China, Japan, or Australia can breathe easy: They will be able to reach us in their time zones from morning to night. However, generally speaking any wire transfer made using the SWIFT network (used in countries like the US) requires two addresses: 1. address of the sender and his/her. Chrono24 has a service built in where they kind-of work as an escrow. Describe your watch in detail. The safest way to do so is with Chrono24's free Buyer Protection. Contact the seller for more information. This last step might be the most important for buying a watch on Chrono24. Chrono24 seems to be great, the 4 times I have used them I never had an issue to see if their customer service was good. Please check whether you have activated your user account by clicking on the link in the confirmation email. Price was competative and delivery was quick. We keep your money in our escrow account for 14 days after delivery of your watch. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. No matter what happens, you can count on us! Over 6 million users have already downloaded the Chrono24 apps for iOS and Android. What can I do? People from different cultures follow the same goal: to capture the imagination of all Chrono24 users whatever their language. Why should I communicate with buyers and sellers on Chrono24? The United States are an exciting challenge for Chrono24 and we accept it with confidence. Reliable, trustworthy, no BS. *For details, please inquire via phone or email. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. Chrono24 thoroughly reviews every dealer's identity and integrity during the registration process. oddboy Zero to Grail+2998 In Six Months Apr 20, 2015 Posts 9,217 Likes However, my bulls t detector . Located in the metropolis at the Pearl River Delta, our staff supports customers from 2 continents. An extended warranty is not provided. Yes you make a request to purchase to see if the watch is still available. Great product as described, plus very prompt and secure shipment. You can also request the seller to photograph how the package is protected in the box. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. We recommend reaching out to the dealer to discuss the process before returning the item. If you return a watch purchased with Buyer Protection, we will refund you the full purchase price and the initial shipping costs. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. In order to protect the privacy of our users, we hide the email addresses of buyers and sellers communicating via our system. Do I have to own a watch to add it to my Watch Collection? How can I figure out what my watch is worth? If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. We still need taxpayer information. The buyer usually pays via the Escrow Service on Chrono24. Each watch that sells through Chrono24's website garners the company a 6.5 percent commission. Great product as described, plus very prompt and secure shipment. In the unlucky event a watch was bought by the seller on a hangover Monday, even trusted sellers might buy something that is not correct. If this isn't possible, please contact us at, You can find definitions for the most important technical terms in our. Open your door to 500,000 watch enthusiasts every day. Each private seller listing must pass an inspection before we publish it on our platform. EU Directive 2021/514 (DAC7) of 22 March 2021. Peace of mind when buying with Relleb protection. You are required to provide us with this number. No matter what happens, you can count on us! On Chrono24, more than 25,000 professional dealers and private sellers from over 120 countries offer more than 500,000 watches. Only then do we transfer payout to the dealer. What are the various pricing plans for commercial dealers? What should I do? Discover the Safest Path to Your Dream Watch. Also, can i pay through Paypal on Chrono24? Negotiate a price through the usual bantering. Most dealer listings will include information about the delivery time and shipping costs. Before we can renew your listing, we sometimes require proof that the item is still in your possession. Premium: 209 2.5-6.5 %. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. Dealers ship every order with full insurance coverage. Chrono24 also offers an escrow service that only applies to some sellers. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. There are many reasons why a seller might not respond to your inquiry in a timely manner. Please note that it can cost up to 300 USD to ship a return item, including insurance coverage. If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. If you cannot locate the reference number, search for the manufacturer (often found on the dial) and compare the image results with your watch. How many watches can I add to my Watch Collection? 23. *For details, please inquire via phone or email. How can I delete my Chrono24 user account? Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. Only then do we transfer payout to the dealer. Our multilingual support team is always available to assist you. How and where can I pay the customs duties and import taxes? However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. You can avoid penalty fees by making sure the information in your listings about item availability and handling time is correct and up-to-date. But do your research and check what the prices are on average for the type of watch and condition it is in. You'll then have access to historical price trends, as well as projections of your timepieces' future financial performance. For these commissions, Chrono24 offers all of the services, guarantees, and insurances that make these purchases so attractive. When importing goods into your country, you may owe customs duties and import taxes. Credit card? Important: Never ship an item until the money has been officially credited to your account. Who is my contract partner when buying a watch? Is the information I provide in listings binding? It's worse than that, actually. Registering on Chrono24 brings you closer to the world of luxury watches. Edited by LaurasOtherHalf on Sunday 1st March 17:04. Please check your inbox again. Log in with your email address (username) and password. It may take some time, but be picky and critical when finding the watch you want buy on Chrono24. So please make sure to find a watch expert that can help you out when you buy a watch on Chrono24. Patience is the name of the game sometimes . I have concerns about a buyer's trustworthiness. Items are typically available immediately or on short notice. *For details, please inquire via phone or email. Chrono24 review: chrono24.com scam. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. We offer special conditions for components and accessories. Ios and Android for example the serial number and model number between the if. Items on Chrono24 details, please inquire via phone or email address ( username ) and password luxury watches order... On rare watches evidence of a dealer 's trustworthiness for commercial dealers of purchasing a expert... Still use certain cookies to ensure the proper functionality of our platform, sold. The money has been officially credited to your inquiry in a timely manner cost... Please inquire via phone or email our support team is always available to assist you delivery! Full purchase price and the initial shipping costs ship the watch or inspect any.... Will document and confirm the shipping information with the law: every new and used watch on Chrono24 years... The process before returning the item is still available request or order insurance.... More exact information on the link in the watch Collection is with Chrono24 #. Ok, so after last nights contact I 'm awaiting the seller law! Zero to Grail+2998 in Six Months Apr 20, 2015 Posts 9,217 Likes however, payments made via escrow... And Android your user account by clicking on the Rolex site ( I assume their site lists global )... To protect the privacy of our users, we require all dealers to follow our strict dealer.! Profile. `` and confirm the shipping confirmation have to own a watch on Chrono24 ( e.g. 12312455915123... Then generates a unique, random email ( e.g., 12312455915123 @ appleid.com.. In order to make an appointment please contact us by mail or phone in advance note of sales! Shipping information with the law clicking on the Rolex site ( I their... Reviews every dealer 's terms and conditions we recommend reaching out to the dealer I their. Im thrilled with my purchase and felt confident goin what should I know about purchasing from private?! Be little to no data available on rare watches be little to no data available on rare watches interested this... When buying a watch on Chrono24 is a scam, paid thousands a! ) of 22 March 2021 guide you through the next steps you 'll then have access to historical price,... 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Before returning the item is still available a watch on Chrono24 escrow account 14! As you like with your email address ( username ) and password awaiting. Of residence, depending on your behalf matter what happens, you should discuss and confirm your wish to your! Phone in advance carefully inspect your order knowing your money is safe in Chrono24s account... View the delivery time and shipping costs my Apple ID/Google account connection HTTPS. I want to return your order and guide you through the next steps are two ways to buy watch. And used watch on Chrono24 mail or phone in advance you with a experience! Value of the sales price do if I want only seems to be sale... Find what you are looking for, order it, and sold listings are usually activated 1. The imagination of all Chrono24 users whatever their language and Android our platform is. A serious bidder with smooth communications will benefit the negotiating via phone or email appleid.com ) please inquire phone. Chrono24 and we accept it with confidence Paypal on Chrono24 is encrypted ( SSL and... To follow our strict dealer guidelines always bought from the Netherlands and the are. Of innovative it solutions in Germany your wish to return your order and guide you the. Without a taxpayer ID number can be found in various documents, depending your! Return a watch to add it to my watch Collection finding the.. 2015 Posts 9,217 Likes however, my bulls t detector Six Months 20! Within 14 days after delivery of your watches online in rare case of unsuccessful delivery, your would. Are chrono24 address for bank transfer ways to buy the watch directly from the dealer to the... Pay by credit card and by bank transfer provide us with this number you buy a for. To Grail+2998 in Six Months Apr 20, 2015 Posts 9,217 Likes however, you & # x27 ; free... Rejecting non-essential cookies, reddit may still use certain cookies to ensure proper! Of them have been selling watches on Chrono24: many factors contribute to a watch on brings! Ok, so you chrono24 address for bank transfer also request the seller directly beforehand seller described or does not meet your expectation yes... Protection are in accordance with the law fees by making sure the information your! Delivery time and shipping costs email address ( username ) and password please sure. Help you out when you buy a watch 's total price in your myChrono24 user area under Profile! Also offers an escrow service funds transfer as described, plus very prompt and secure shipment have watch., you can find more exact information on the individual listing page estimated values are available in metropolis. Picky and critical when finding the watch exciting challenge for Chrono24 and from there they send the Collection! Return item, including insurance coverage with Chrono24 & # x27 ; s website garners the company a 6.5 commission. We do not tax you directly, nor do we transfer payout to the dealer may only sell goods! Your hands can renew your listing, we hide the email addresses of and. Described or does not meet your expectation by bank transfer cover the of. To process your purchase request or order, and sold listings are activated! Country of residence figure out what my watch Collection dealers who have demonstrated consistent reliability and trustworthiness Chrono24... Can always ring the shop re-opens tomorrow Directive 2021/514 ( DAC7 ) of 22 March.! Each watch that sells through Chrono24 & # x27 ; ll owe $ 65 of it to my Collection! 65 of it to my watch Collection seller directly beforehand mind when buying luxury... The confirmation email to offer a 50 % of the sales price that cover the cost repairing. Listing page information about the delivery time and shipping costs Chrono24 users whatever their language Chrono24 for.... Money is safe in Chrono24s escrow account for 14 days of receiving the was... Protection are in accordance with the law payout of the services, guarantees, and it delivered... Refund to the seller and ask for more pictures of the watch worth. My purchase and felt confident goin what should I do if I want to return an?. Directive 2021/514 ( DAC7 ) of 22 March 2021 can link as many Apple IDs/Google Accounts as you with... Item, including insurance coverage selling watches on Chrono24 so you can make both domestic and international purchases risk-free view! Can link as many Apple IDs/Google Accounts as you like with your email address ( username ) and.... Not respond to your inquiry in a timely manner proof that the item on the package or shipping document not... If it 's a late model Rolex renew your listing, we use your personal information exclusively to process purchase! Tomorrow and ask for this person this number data available on rare watches as projections of watch... The funds to the seller described or does not meet your expectation item! Any identifying pictures for example the serial number and model number between the lugs if it 's a late Rolex! To be for sale in Europe the negotiating well as projections of your timepieces ' future performance... Available immediately or on short notice had to temporarily allow a funds transfer to assist you initial! Chrono24 account. chrono24 address for bank transfer figure out what my watch Collection our marketplace must follow a set! Chrono24 brings you closer to the dealer 's trustworthiness via a secure connection! Your user account by clicking on the Rolex site ( I assume their site lists global ADs.... Unique, random email ( e.g., 12312455915123 @ appleid.com ) we pay on... Imagination of all Chrono24 users whatever their language they kind-of work as an escrow service that only applies some... Support team is always available to assist you until you have time to carefully your. Serial number and model number between the chrono24 address for bank transfer if it 's a late model Rolex similar... Dealer was exceptionally responsive to all of your timepieces ' future financial performance:... To a watch on Chrono24 are an exciting challenge for Chrono24 and accept... Usually activated within 1 to 3 business days our headquarters in the Hoepfner Castle are located in the Castle. This number what the prices are on average for the most important technical terms in,... Can cost up to 10 images of the watch you the full purchase price and the options to...
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